The Watermark at San Jose

Name: The Watermark at San Jose
Address: 1017 S Bascom Ave, San Jose, CA, 95128, US
Telephone: (520) 797-4000

Assisted Living1017 S Bascom Ave, San Jose

What we could verify

See the list ↓

Call (520) 797-4000 Visit their website ↗Open the state record ↗

You reach the facility directly. We are not in the middle of that call, and we are not paid if you move in.

Building exterior at The Watermark at San Jose, via Google Maps — Photo: The Watermark at San Jose, via Google Maps

What we found

The Watermark at San Jose is a Residential Care Facility for the Elderly (RCFE) licensed by the California Department of Social Services, located at 1017 S Bascom Ave in San Jose, Santa Clara County. The facility holds state license number 435202937, first issued on November 14, 2024, and has been licensed for approximately two years. It has a licensed capacity of 205 beds, with Jolie Higgins listed as the facility administrator.

Questions worth asking

Questions families ask that we have not confirmed with this home yet

secured unit · how they charge · staff tenure · couples · if savings run out · pets · languages

Each one routinely decides a placement, and none is in any public record — worth asking on your first call.

Call the home If you run this home, claim the listing

What type of facility is The Watermark at San Jose?

It is a Residential Care Facility for the Elderly (RCFE), a category licensed by the California Department of Social Services. An RCFE provides non-medical residential care for adults, typically age 60 and older. Its licensed capacity of 205 beds places it among the larger RCFE communities rather than a small board-and-care home.

How can I check the inspection and license history for this facility?

California keeps RCFE license and inspection records available to the public. The state's records show a total of 17 visits on file, including 1 routine inspection visit and 8 complaint visits, with the most recent state visit recorded on May 5, 2026. A complaint visit indicates the state visited in response to a complaint but does not by itself mean a violation was found; the specific findings can be reviewed at the public license record at https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/435202937.

What does the licensed capacity of 205 beds mean, and is space available?

The licensed capacity is the maximum number of residents the facility is authorized by the state to serve at one time, in this case 205. It reflects the size of the license rather than current openings. Availability is not published here and should be confirmed directly with the facility. ---

Once you have answers to these: the specific things worth knowing before you sign anything.

What we could verify

License status: Licensed
State record: Linked
Confirmed by the facility: No
Google reviews: 33 (4.7 average)
Information last checked: September 26, 2026

Not an assessment of care — just what could be checked against a record. The method behind a future score is published in advance at how we score, and money has never been part of it.

The state record

License number: 435202937↗
Status: Licensed
Licensed since: November 14, 2024
Licensed capacity: 205 residents
Licensee: Us Alliance Holden Of San Jose Ii Tenant and Watermark
Administrator: Higgins, Jolie
Last state visit: May 5, 2026
Inspection visits: 1
Complaint visits: 8

Every line above comes from the California Department of Social Services. The license number links to their record, not to ours, so you can check us. A complaint visit means the state went out because someone complained — it does not by itself mean something was found. Open the record above to see what they found.

Monthly cost

Monthly range: Rates not published
How it was given: This facility does not publish its rates, and we do not estimate them. Ask them directly — most will quote on the phone — or see the cost guide for what similar care costs locally.
Availability: Availability not confirmed
Last confirmed on: not yet confirmed
Price source: Supplied by the facility, not independently checked

Cost and availability are whatever the operator told us, and we have not independently verified either. What care costs here.

This home doesn’t publish rates online. Before you compare prices, ask:

What’s included in the base monthly rate, and what costs extra?
Is there a one-time move-in fee or a deposit?
Can the rate change if care needs increase?
Is medication management included, or billed separately?

Information sources

State license: California Department of Social Services
Facility information: Not yet provided by the business
Photos: Added by us, from Google Maps
Google rating: Google, collected September 19, 2026
Last checked: September 26, 2026

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In this category

All assisted living facilities in Santa Clara County

Reviews

4.7Google rating

We haven’t opened reviews on this site yet. The moderation queue exists; the form to submit one does not, and we would rather say that than collect reviews we cannot moderate properly.

The rating above was collected by a third-party platform, not by us. It is shown with that attribution and deliberately kept out of this page’s structured data, because presenting someone else’s ratings as our own would misstate where they came from.

When they open, they will be moderated under our review policy — no gating, no fabrication, and no removing a review because a business dislikes it.

Questions

Public questions and answers from the operator are planned and not built. For now the phone number at the top of this page reaches them directly.

How this page was made

Built from the public license record before anyone contacted The Watermark at San Jose. Nobody from the business has claimed it yet, so everything here is the state record plus our own reading of it.