Carlton Plaza of San Jose

Name: Carlton Plaza of San Jose
Address: 380 Branham Lane, San Jose, CA, 95136, US
Telephone: (408) 972-1400

Assisted Living · Memory Care380 Branham Lane, San Jose

What we could verify

See the list ↓

Call (408) 972-1400 Visit their website ↗Open the state record ↗

You reach the facility directly. We are not in the middle of that call, and we are not paid if you move in.

Building exterior at Carlton Plaza of San Jose, via Google Maps — Photo: Carlton Senior Living San Jose, via Google Maps

What we found

Carlton Plaza of San Jose is a Residential Care Facility for the Elderly (RCFE) licensed by the California Department of Social Services, located at 380 Branham Lane in San Jose, Santa Clara County. The facility has a licensed capacity of 183 beds and has held its license since September 22, 1999, approximately 27 years. The licensee of record is Carlton Senior Living, LLC, and the facility administrator is Shantela Yadao.

Questions worth asking

Questions families ask that we have not confirmed with this home yet

secured unit · how they charge · staff tenure · couples · if savings run out · pets · languages

Each one routinely decides a placement, and none is in any public record — worth asking on your first call.

Call the home If you run this home, claim the listing

What kind of facility is Carlton Plaza of San Jose?

It is a Residential Care Facility for the Elderly (RCFE), a category licensed by the California Department of Social Services. An RCFE provides non-medical residential care for older adults. Its license number is 435200727, and the current license status is listed as licensed.

How many residents can this facility house?

The facility has a licensed capacity of 183 beds. In California, the licensed capacity is the maximum number of residents the facility is authorized to serve at one time; it does not indicate current availability. For current openings, contact the facility directly.

Where can I check this facility's inspection history?

California RCFE inspection and visit records are public and are maintained by the Department of Social Services. This facility's record lists 24 total state visits, including 4 routine inspection visits and 12 complaint visits; a complaint visit records that the state visited in response to a complaint and does not itself indicate a violation was found. The full record, including findings, is available at https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/435200727. ---

Once you have answers to these: the specific things worth knowing before you sign anything.

What we could verify

License status: Licensed
State record: Linked
Confirmed by the facility: No
Google reviews: 17 (4.5 average)
Information last checked: September 26, 2026

Not an assessment of care — just what could be checked against a record. The method behind a future score is published in advance at how we score, and money has never been part of it.

The state record

License number: 435200727↗
Status: Licensed
Licensed since: September 22, 1999
Licensed capacity: 183 residents
Licensee: Carlton Senior Living, LLC
Administrator: Shantela Yadao
Last state visit: May 20, 2026
Inspection visits: 4
Complaint visits: 12

Every line above comes from the California Department of Social Services. The license number links to their record, not to ours, so you can check us. A complaint visit means the state went out because someone complained — it does not by itself mean something was found. Open the record above to see what they found.

Monthly cost

Monthly range: Rates not published
How it was given: This facility does not publish its rates, and we do not estimate them. Ask them directly — most will quote on the phone — or see the cost guide for what similar care costs locally.
Availability: Availability not confirmed
Last confirmed on: not yet confirmed
Price source: Supplied by the facility, not independently checked

Cost and availability are whatever the operator told us, and we have not independently verified either. What care costs here.

This home doesn’t publish rates online. Before you compare prices, ask:

What’s included in the base monthly rate, and what costs extra?
Is there a one-time move-in fee or a deposit?
Can the rate change if care needs increase?
Is medication management included, or billed separately?

Information sources

State license: California Department of Social Services
Facility information: Not yet provided by the business
Photos: Added by us, from Google Maps
Google rating: Google, collected September 19, 2026
Last checked: September 26, 2026

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In this category

All assisted living facilities in Santa Clara County

Reviews

4.5Google rating

We haven’t opened reviews on this site yet. The moderation queue exists; the form to submit one does not, and we would rather say that than collect reviews we cannot moderate properly.

The rating above was collected by a third-party platform, not by us. It is shown with that attribution and deliberately kept out of this page’s structured data, because presenting someone else’s ratings as our own would misstate where they came from.

When they open, they will be moderated under our review policy — no gating, no fabrication, and no removing a review because a business dislikes it.

Questions

Public questions and answers from the operator are planned and not built. For now the phone number at the top of this page reaches them directly.

How this page was made

Built from the public license record before anyone contacted Carlton Plaza of San Jose. Nobody from the business has claimed it yet, so everything here is the state record plus our own reading of it.