South Bay Senior Guide

Novelle Senior Living

Assisted Living · Memory Care3355 Almaden Expressway, San Jose

What we could verify

See the list ↓
Call (408) 869-5403Visit their website ↗Open the state record ↗

You reach the facility directly. We are not in the middle of that call, and we are not paid if you move in.

No photos on file. Homes that send them appear in the featured set on the homepage. Is this your business?

What we found

Novelle Senior Living is a Residential Care Facility for the Elderly (RCFE) located at 3355 Almaden Expressway in San Jose, California, within Santa Clara County. The facility holds license number 435202973 from the California Department of Social Services, with a licensed capacity of 250 beds. The license was first issued on October 13, 2025, giving the facility approximately one year of licensure, and the licensee of record is CP-SRM SAN JOSE LLC/MERRILL GARDENS L.L.C (MGR), with Joyce Welch listed as administrator.

Questions worth asking

Questions families ask that we have not confirmed with this home yet

secured unit · how they charge · staff tenure · couples · if savings run out · pets · languages

Each one routinely decides a placement, and none is in any public record — worth asking on your first call.

What kind of facility is Novelle Senior Living?

Novelle Senior Living is a Residential Care Facility for the Elderly (RCFE) licensed by the California Department of Social Services. An RCFE is a non-medical facility that provides care and supervision for adults, and its license is regulated by the state. Its current license status is listed as licensed under number 435202973.

How many residents can Novelle Senior Living accommodate?

The facility has a licensed capacity of 250 beds, which is the maximum number of residents it is authorized to serve under its state license. This figure reflects the licensed limit rather than current availability. For information on current openings, contact the facility directly.

Where can I find inspection and license records for this facility?

California RCFE license and inspection records are public and maintained by the Department of Social Services. This facility's record is available at https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/435202973, where the state lists a total of 4 visits on record, with the most recent state visit dated July 16, 2026. Review the public record directly for details and any findings. ---

Once you have answers to these: the specific things worth knowing before you sign anything.

What we could verify

License status
Licensed
State record
Linked
Confirmed by the facility
No
Google reviews
18 (5.0 average)
Information last checked
September 19, 2026

Not an assessment of care — just what could be checked against a record. The method behind a future score is published in advance at how we score, and money has never been part of it.

The state record

License number
435202973↗
Status
Licensed
Licensed since
October 13, 2025
Licensed capacity
250 residents
Licensee
Cp-Srm San Jose Llc/merrill Gardens L.L.C (mgr)
Administrator
Welch, Joyce
Last state visit
July 16, 2026
Inspection visits
0
Complaint visits
0

Every line above comes from the California Department of Social Services. The license number links to their record, not to ours, so you can check us. A complaint visit means the state went out because someone complained — it does not by itself mean something was found. Open the record above to see what they found.

Monthly cost

Monthly range
Rates not published
How it was given
This facility does not publish its rates, and we do not estimate them. Ask them directly — most will quote on the phone — or see the cost guide for what similar care costs locally.
Availability
Availability not confirmed
Last confirmed on
not yet confirmed
Price source
Supplied by the facility, not independently checked

Cost and availability are whatever the operator told us, and we have not independently verified either. What care costs here.

This home doesn’t publish rates online. Before you compare prices, ask:

  • What’s included in the base monthly rate, and what costs extra?
  • Is there a one-time move-in fee or a deposit?
  • Can the rate change if care needs increase?
  • Is medication management included, or billed separately?

Information sources

State license
California Department of Social Services
Facility information
Not yet provided by the business
Photos
None on file
Google rating
Google, collected September 19, 2026
Last checked
September 19, 2026

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In this category

All assisted living facilities in Santa Clara County

Reviews

5.0Google rating

We haven’t opened reviews on this site yet. The moderation queue exists; the form to submit one does not, and we would rather say that than collect reviews we cannot moderate properly.

The rating above was collected by a third-party platform, not by us. It is shown with that attribution and deliberately kept out of this page’s structured data, because presenting someone else’s ratings as our own would misstate where they came from.

When they open, they will be moderated under our review policy — no gating, no fabrication, and no removing a review because a business dislikes it.

Questions

Public questions and answers from the operator are planned and not built. For now the phone number at the top of this page reaches them directly.

How this page was made

Built from the public license record before anyone contacted Novelle Senior Living. Nobody from the business has claimed it yet, so everything here is the state record plus our own reading of it.