The Terraces of Los Gatos
Independent Living · Assisted Living · Memory Care800 Blossom Hill Road, Los Gatos
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The Terraces of Los Gatos is a Residential Care Facility for the Elderly (RCFE) licensed by the California Department of Social Services, located at 800 Blossom Hill Road in Los Gatos, Santa Clara County. The facility holds a current license with a licensed capacity of 458 beds and has been licensed since December 22, 1992, approximately 34 years. The licensee of record is HumanGood & HumanGood NorCal, and the facility administrator is William Penrod.
Common questions
We have not called this facility yet, so none of these is answered here. They are the questions worth asking anyway — each one routinely decides a placement, and none is in any public record.
Is there a secured unit for someone who wanders?
We have not confirmed this with them yet. A memory care label on its own does not tell you whether the unit is secured, and it is the difference between safe and not for someone who exit-seeks. Ask them directly, and ask what happens at night.
Is the monthly rate the whole bill, or a starting point?
We have not confirmed how they charge. Some homes quote one all-inclusive rate; others quote a base and add care levels or points on top, which is where families are most often surprised. Ask which it is before you compare their number to anyone else’s.
How long do the care staff stay?
We have not asked them. No public record holds it, and it is the closest thing to a single predictor of care quality. Ask how long the direct-care staff have been there, and watch whether the answer is specific.
Can a couple stay together if they need different levels of care?
We have not confirmed this. Many homes take couples; far fewer can keep a couple together when one needs memory care and the other does not. Worth asking early if it applies to you.
What happens if her savings run out?
We have not asked them. This is the question families most often discover too late, and "do you take Medi-Cal" does not answer it — the common reply is yes, but only after two or three years of paying privately. Ask what happens on the day the money runs out, and whether she would have to move.
Can a pet come along?
We have not asked. This is a common reason a move falls through late, and it is almost never published. Worth asking before you tour.
What languages do staff speak?
We have not asked them. If the person moving in is more comfortable in a language other than English, ask which staff speak it and on which shifts — the answer often differs overnight.
What type of facility is The Terraces of Los Gatos?
It is a Residential Care Facility for the Elderly (RCFE) licensed by the California Department of Social Services. An RCFE is a state-licensed care setting for older adults, and its license status is currently listed as licensed. This directory lists it under the Independent Living category.
How many residents can The Terraces of Los Gatos accommodate?
The facility has a licensed capacity of 458 beds, which is the maximum number of residents the state license authorizes it to serve. The licensed capacity reflects the size of the facility's authorization and does not indicate current availability. Families should contact the facility directly to confirm openings.
Where can I find inspection and complaint records for this facility?
Inspection and visit records for California RCFEs are public and are maintained by the California Department of Social Services. This facility's record shows 19 total state visits, including 3 routine inspection visits and 4 complaint visits, with the most recent state visit recorded on April 6, 2026. A complaint visit records that the state visited in response to a complaint and does not by itself indicate a violation was found; the specific findings can be reviewed at the public license record at https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/430708817. ---
The state record
- License number
- 430708817↗
- Status
- Licensed
- Licensed since
- December 22, 1992
- Licensed capacity
- 458 residents
- Licensee
- HUMANGOOD & HUMANGOOD NORCAL
- Administrator
- Penrod, William
- Last state visit
- April 6, 2026
- Complaint visits
- 4
Monthly cost
- Monthly range
- Rates not published
- How it was given
- This facility does not publish its rates, and we do not estimate them. Ask them directly — most will quote on the phone — or see the cost guide for what similar care costs locally.
- Availability
- Availability not confirmed
- Told to us
- never
- Verified by us
- no — operator-supplied
Nearby, similar
- The Forum at Rancho San AntonioCupertino · 817 beds—
- Saratoga Retirement CommunitySaratoga · 418 beds—
- Sunny View Retirement CommunityCupertino · 190 beds—
In this category
Reviews
Not yet ratedWe haven’t opened reviews on this site yet. The moderation queue exists; the form to submit one does not, and we would rather say that than collect reviews we cannot moderate properly.
Questions
Public questions and answers from the operator are planned and not built. For now the phone number at the top of this page reaches them directly.
How this page was made
Built from the public license record before anyone contacted The Terraces of Los Gatos. Nobody from the business has claimed it yet, so everything here is the state record plus our own reading of it.
